These are traditionally under serviced by the larger brokers, but if these programs are scoped out and rated correctly can grow over time. There is no doubt these are more challenging, but on many accounts these can be very rewarding, particularly when you have been told, no, no and no.
This Facility has now been in place for nine years. Our Client was left frustrated by the efforts of their local broker who misled them and misunderstood their requirements.
Extended Service Coverage is provided for up to 5 years on most Equipment Types.
Initially the Program was benchmarked utilising existing market experience of the Underwriter. We worked with the MGA to develop the product literature and the Contractual Liability Insurance Policy.
We designed a suite of management reporting which over time was used as the base to develop reporting from a standalone reporting system.
Processes and procedures were clarified and developed early on. This Account has consistently beat the performance standards of its Underwriter.