Coverage Terms - Construction Equipment and Agricultural Equipment Warranty

New Equipment Extended Protection

Used Equipment Protection

Standard terms up to 5 years and 10,000 hours.

New Equipment Extended Protection Plans become effective on the first day following the expiration of the manufacturer's standard factory warranty.

Coverage options include Powertrain, Powertrain Plus or Premium Protection, which is the most comprehensive coverage.

Standard terms up to 24 months and 7,000 hours.

We can customise programs and consider machines up to 10 model years old and less than 7,000 hours on the odometer at the date of purchase.

Coverage options include Powertrain or Powertrain Plus.

Warranty Programs are generally structured to complement and enhance the business models of Dealers and Original Equipment Manufacturer's (OEM's):

Benefits For Dealers

Benefits For OEM's

• Higher business retention and repeat business. The customer will consistently return to the dealer to have their machine serviced
• Enhances resale value
• Provides an alternative stream to generate revenue from warranty
• Allows enhanced profitability for Dealer when carrying out claims, as the Dealer can purchase parts at wholesale value and mark-up to Customer when sold
• Great Marketing Tool - A well designed marketing campaign can enhance not only the sale of the equipment but the brand of the Dealer

• Removal of balance sheet accruals and liabilities related to projected warranty expense
• Greatly reduce direct administration expense and allow the OEM to redirect resources to other aspects of its business
• Greater analysis of claim failure reporting. This will ultimately lead to greater customer experience
• Reduce the need for cumbersome documentation and tracking
• A ready structured avenue to generate profit from warranty parts sales as repair parts reimbursements are typically at the OEM's suggested retail price on approved claims
• Dedicated resource to manage all warranty contracts and claims. This will better manage unrecoverable costs from suppliers
• Third party online portal (at no upfront cost to the OEM) will allow the OEM to track all warranty occurrences in real time
• Leverage Third Party network of alliances to offer extended protection programs in overseas territories